Shipping and Delivery
At DIAMOND, we make all efforts to ensure that your orders reach you in time. We use the following shipping channels to deliver our orders:
An extra shipping charge of Rs 150/- is applicable on all the orders below Rs 6000/-.
For all orders above Rs 6000/-, shipping is free of cost.
Shipping charges are non-refundable at the time of return/exchange/cancellation of the order. The Shipping Policy is subject to change anytime, it’s advisable to review the policies frequently.
The terms and points of the policy application will be the ones that were there at the time you placed the order.
Estimated Delivery Time:
As soon as your order is placed and full payment is received and confirmed, our team will start to pack and dispatch them at the earliest. We rely on the best courier services to dispatch and ship our orders to ensure timely delivery to our customers.
The orders will reach you within 3-5 days of shipping, excluding Sundays and national holidays. However, during festivals and sales, the delivery may be delayed by a couple of days due to bulk orders.
Non-availability on Delivery:
The courier services make two delivery attempts before dispatching back the package to us. We recommend that you provide all your contact details correctly, especially your mobile number which is reachable so that the courier company can contact you before making the delivery attempt and ensure your availability at the time.
Force Majeure clause:
Delay in delivery may be due to force majeure and reasons beyond the control of the Diamond including due to reasons of war, pandemic, riots